G100 Privacy Policy — Protection of Malaysian Users' Information
Your privacy is g100's priority. This document explains what information we collect, how we use it, how we protect it, and your rights as a user of our platform.
Effective date: 1 January 2026. This policy is subject to periodic review.
1. Information We Collect
When you register and use the g100 platform, we collect several categories of information for the specific purposes outlined in this policy.
Account Information: Your full name, date of birth, email address, phone number and login credentials provided at registration.
Payment Information: Transaction details in Malaysian Ringgit (MYR), including deposit and withdrawal records and payment methods used such as TNG eWallet or FPX. We do not store full card numbers directly — this information is processed through secure payment providers.
Device and browser information: IP address, browser type, operating system, device model and session data, collected automatically when you access the platform.
Usage data: Pages visited, session duration, in-platform actions and game preferences, collected to improve the overall user experience.
Cookies: Small text files stored on your device to identify login sessions, save preferences and analyse usage patterns.
2. How We Use Your Information
Your personal information is used to create and manage your account, verify your identity, process financial transactions and provide access to g100 platform services.
Usage data and device information are analysed to detect suspicious activity, prevent unauthorised access and maintain account security for all users.
Anonymised usage data helps us understand how users interact with the platform, enabling us to improve the interface, loading speed and overall experience.
We use email and in-platform notifications to keep users informed about account updates, promotional offers and service-related information. Users may opt out of promotional communications at any time.
3. Cookies and Session Tracking
G100 uses cookies to keep the platform running smoothly and deliver a seamless experience to every user. The cookies we use fall into three main categories:
- Session cookies: Keeps you logged in during an active session and automatically logs you out when you close the browser.
- Preference cookies: Saves your preferences such as language and display settings so you don't have to reconfigure them each time.
- Analytics cookies: Collects anonymised usage data to help us understand traffic patterns and improve platform performance.
You can manage and delete cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the platform.
4. Data Storage & Security
All g100 user data is stored on servers protected with industry-standard SSL encryption, ensuring that every exchange of data between your device and our systems takes place over a secure, tamper-proof channel.
Access to users' personal data is restricted to authorised personnel only, and solely for purposes necessary to carry out platform operations. We apply industry-standard security protocols to protect data against unauthorised access, disclosure, alteration or destruction.
Account data that has been inactive for an extended period may be archived or deleted in accordance with our internal procedures, unless there is a legal requirement to retain it longer.
5. Third-Party Information Sharing & User Rights
G100 does not sell, rent or share users' personal information with third parties for marketing purposes. However, we may share information in the following circumstances:
- Only necessary information is shared with payment service providers processing your MYR transactions
- With legal authorities where required by Malaysian law or court order
- In the event of a business merger or acquisition, where users will be notified in advance
As a g100 user, you have the following rights regarding your personal information:
- Right of Access: Request a copy of the personal information we hold about you
- Right of Rectification: Update or correct inaccurate information via your account settings
- Right of Erasure: Request the deletion of your account and personal data, subject to applicable legal requirements
- Right of Restriction: Request that we restrict the processing of your information under certain circumstances
6. Policy Updates & How to Contact Us
G100 reserves the right to update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Users will be notified of any material changes via in-platform notifications or email.
We encourage you to review this page periodically. Continued use of the platform after any changes take effect constitutes your acceptance of the updated policy.
If you have any questions about this Privacy Policy, how we handle your data, or wish to exercise any of the rights outlined above, please reach out to the g100 support team at:
Email: [email protected]
- No sale of personal data to third parties
- SSL encryption for all transactions and communications
- Users may request access to, correction of, or deletion of their data
- MYR payment data is processed through secure providers
- Customer support is available for privacy-related inquiries
Questions About Your Data?
Contact the g100 team or visit our FAQ page for more details on how we protect your privacy.